HMSHost Sucks Customer Reviews and Feedback
HMSHost is an American highway and airport food-service company, a wholly owned subsidiary of the Italian company Autogrill S.p.A.. As of 2014, Steve Johnson is the CEO of HMSHost.
A former cashier from Montvale, NJ shares his/her bad experience working for HMSHost in a review published by INDEED: "Not a place to work honestly, no one helps you, everything is rush rush, ppl always in the offices when it’s busy and no sight of help. Stay away stay away"
Former Employee - Barista - Starbucks says"Terminal managers made it hard for their workers and we didn't get paid enough for what we had to do"
Former Employee - Food and Beverage Multi Unit Operations Manager says"Terrible upper management, HR was never confidential even when they said they would be"
Former Employee - Manager says"Toxic environment, no job security, fake company, HR is a joke,no work/life balance, understaffed ALL the time,manipulative people who do things to get to the top just to name a few. There is so much more."
Former Employee - Barista - Starbucks says"Company could care less about the workload on staff. Extra labor at the end of year gives managers a bonus check, meanwhile the ones working to the bone are given nothing. Lots of favoritism."
Former Employee - Shift Leader says"Everything If you not white they don’t want to promote you"
Former Employee - Manager says"Management is a joke. You can literally treat people however you want and get away with it. No management is professional."
Current Employee - Shift Supervisor says"They are cheap. They only care about the profit. No communication. Poor upper management. Not many growth opportunities because they keep cutting positions to save money."
Former Employee - Bartender says"Travelers are always in a rush, management is grouchy, everyone is grouchy, the serving staff are territorial"
Current Employee - Server/Bartender says"There is no room for progression"
Former Employee - Corporate Employee says"No longer#1!!! Little to no leadership communication during the current crisis. Even the most dedicated were left hanging. EVERY VP kept their jobs but many critical team members [over 22K] were let go or furloughed. Those kept were "political " not "critical" choices. Won't be the same company on the side of all this"
Cashier (Former Employee) says"Not a place to work honestly, no one helps you, everything is rush rush, ppl always in the offices when it’s busy and no sight of help. Stay away stay away"
Cashier/Customer Service (Former Employee) says"They have rats, mice, bugs and customers are trash. Managements sucks and play favorites. Don’t do it not worth your sanity. For all the effort they do not care. Fee lunchShootings"
Hostess and Cashier (Former Employee) says"find a different job don’t even waste your time high turnover rates, very low pay, terrible management that do not care about the employees, lots of drama"
HMS Host - Airport Starbucks Barista (Former Employee) says"Management doesn't care about you as a person and treats you like you have done nothing but disappoint them even if you haven't. Management also likes to give you the wrong information and never tells you what is going on until either after it happens or right before hand so you have no time to prepare."
Kiosk Maintenance Manager (Former Employee) says"Managers of all stores only see the efficiency and growth of their store no personal moral for any employees if their store isn’t in tip top shape be sure your the one to be blame on this. No matter what is the progress of the store to back in shape they expect it to be done immediately like if your a magician or something.Perks, all access pass in airportEverything you can think of"
Crew Member (Former Employee) says"Lazy management, understaffed, work worth more than pay, no communication, and was fired from pandemic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Lead Trainer/ Cashier (Current Employee) says"Needs improvement in a lot of areas from the ceo to management to co workers very unprofessional super busy you will be overworked and underpayed all the time.Free food...paid personal daysPay you soon as you vacation comes, without letting you get paid when you go on vacation, short breaks, and under staffed management, isn't on the same page, and co workers are lazy."
Supervisor (Former Employee) says"I am not advice no body to work for them because they have a lots favoritisms it creat and all the management they are not qualify to be manager they don’t like to see someone smart"
Sous Chef (Former Employee) says"I will never work for this company again unless they clean up all the management and I wouldn’t recommend it either. At the end of the day you’ll be able figure it out too."
Cashier (Former Employee) says"I learned how you can be suckered into a job at the interview they don't tell you the truth about what you have to do on the job it was so hot in there you couldn't hardly breath in the summer time you didn't know if someone was going to show up to relive you from your shift or notDon't know anyEverything about the place"
Front Desk Clerk (Former Employee) says"I worked for this company for a short while in the HR headquarters in El Segundo CA as a front desk clerk. My perception of this company is that HMS host is very unorganized. The HR Administrators have a lack of leadership due to the HR director. The HR Director is petty and fake nice. I have heard the HR Director make uncomfortable comments; I've seen her roll her eyes at employees; I have felt that she plays favorites; very emotional, not professional. I wouldn't work for this company under her for a million dollars. I have seen HR personnel quit because the culture of the office is horrible! RUN!noneoverworked, stressful, petty, unorganized, no real leadership"
SUPERVISOR (Former Employee) says"everything was always breaking and there was a severe roach problem. as a supervisor I felt that I had no control of the environment I was working in."
Crew Member (Former Employee) says"Worst company ever I have work in every company you could think of I’ve never felt so discriminated so disgusting by everybody that works in the company for management not to workers but from HR to management anybody that has a little bit of power and the company is disgusting they use their power for their own being discrimination against their employees harassed by everybody is in there they fire people over the pettiest thing and lies they supposed to do investigations to never happen they make you think that your job is secure it and he never will be if the manager does not like you you will not have your"
Utility Worker (Former Employee) says"This place is a disorganized mess. Management was awful. They don’t treat employees fairly and are constantly passive aggressive. The worst place I have ever worked at in my life."
Crew Member (Former Employee) says"The manager don’t like to work it help out with nothing. They treat you like you kids even when you are grown. They have lose a lot of people because of they management and how they do this around their"
Crew Member (Current Employee) says"They only care about themselves and not there workers they believe their workers are robots and not human beings and it’s sad they are running good workers away cause they are selfish and don’t care and don’t try to understand their workers"
Warehouse Associate (Former Employee) says"It’s terrible place to work just stay away. They invade your privacy. Make you do things your not supposed todo. Handling of cleaning chemicals with no whimis or training at all. Get accused of stealing almost on the daily. Management and hr are a joke there all buddy’s so how does anything get done like that ? stay away unless you want more stress in your life away"
csr/host (Former Employee) says"the mangers dont do thier job. and they will fired anybody over anything they suck in mangen and othering im not lien at all they not worken for at all"
Crew Member (Former Employee) says"I went through extreme difficulties with management as did others that were there while I was, I suffer from migraines and got fired due to missed days which every single one was provided with a doctors note and they were informed right from the get go that I’d miss days due to them and I was already working on a treatment and waiting for a specialist, not to mention the fact that I was also 3 months pregnant when they fired me. Also if you are not East Indian one of the managers will treat you with sooo much disrespect that you feel like quoting every single day, you never know what your coworkers and two of the managers are always talking about because they constantly speck in Punjabi"
Shiftmanager (Former Employee) says"Je wordt niet gehoord door het management, erge personeelstekort, hoge werkdruk, laag salaris, enorm kortzichtig"